Privacy Policy

Last Updated: July 16, 2025

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY SUBSCRIBING, ACCESSING, OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AGREE, AND ACCEPT ALL THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE CEASE USE OF THIS WEBSITE.

Primeandme (“We”, “Us”, or “Our”) respects your privacy and takes your rights seriously. This Privacy Policy (“Policy”) informs you of our policies and procedures regarding the collection, use, and disclosure of personal information we receive from users and subscribers (“Users”, “You”) of our website at primeandme.com and related services (“Platform”). We reserve the right to make changes to this Policy at any time, notice of which may be posted on this page. Users must refer back to this Policy to check for updates.

1. Information Collection

When you use the Platform, you may provide us with personally identifiable information that can be used to contact or identify you, or information about your activities on the Platform (“Personal Information”). This may include, but is not limited to:

• Your name, email address, and Twitch account details (e.g., Twitch username).
• Information provided when you create a user account or contact our support team.
• Usage data, such as your interactions with the Platform, including pages visited, products selected, and Twitch Prime benefits deposited.
• Technical data, such as your Internet Protocol (IP) address, browser type, operating system, and the webpage you visited before arriving at our Platform.

We do not store payment information (e.g., credit card details) on our servers, as all Products are selected using Primes earned through Twitch Prime benefit deposits.

We use cookies and similar tracking technologies (e.g., web beacons) to collect information about your interactions with the Platform. Cookies are small data files stored on your device to facilitate future access and improve functionality. “Persistent cookies” may store your user ID or login preferences for convenience. For more details, see our Cookie Policy.

2. How We Use Personal Information

We use Personal Information to:

• Provide, operate, and improve the Platform, its services, features, and content.
• Administer your account and facilitate your use of the Platform.
• Enable seamless navigation and personalize your experience.
• Understand your needs and interests to tailor our services.
• Fulfill your requests, such as processing Twitch Prime benefit deposits or delivering digital Products.
• Provide updates, announcements, or promotional offers (where you have consented).
• Monitor and analyze Platform usage to enhance functionality and user-friendliness.
• Prevent fraud and ensure compliance with our Terms of Service.

If you no longer wish to receive marketing emails from us, you can unsubscribe using the link provided in our emails or by contacting us at primeandme@gmail.com with the subject line “Unsubscribe.”

3. Sharing Personal Information

We may share Personal Information with:

• Affiliates: Designated affiliates who process Twitch Prime benefit deposits on our behalf. We ensure affiliates handle your information in accordance with this Policy.
• Third-Party Service Providers: Companies that assist with Platform operations, such as hosting, analytics, or customer support. These providers are contractually obligated to protect your information and use it only for the services they provide.
• Twitch/Amazon: When you link your Twitch account, certain information may be shared with Twitch to verify deposits, subject to Twitch’s Terms of Service and Privacy Policy.
• Legal Authorities: If required to comply with applicable laws, regulations, or legal processes (e.g., court orders, law enforcement requests).

We do not sell or rent your Personal Information to third parties for marketing purposes.

4. Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. For example:

• Account information is retained while your account is active and for 2 years after account deletion to comply with legal obligations.
• Usage data may be retained for 2 years for analytics purposes, unless you request deletion.

You may request deletion of your Personal Information by contacting primeandme@gmail.com, subject to legal requirements (e.g., GDPR data subject rights).

5. Security

We take the security of your Personal Information seriously and employ reasonable measures to protect it from unauthorized access, loss, or disclosure. These measures include encrypted communications and secure networks. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR and Applicable Laws)

If you are a resident of the European Union, European Economic Area, or other jurisdictions with similar data protection laws, you have the following rights under GDPR:

• Access: Request a copy of your Personal Information.
• Rectification: Correct inaccurate or incomplete Personal Information.
• Deletion: Request deletion of your Personal Information, subject to legal obligations.
• Restriction: Request restriction of processing in certain circumstances.
• Portability: Receive your Personal Information in a structured, portable format.
• Objection: Object to processing for direct marketing or other purposes.

To exercise these rights, contact us at primeandme@gmail.com. We will respond within one month, as required by GDPR. You may also lodge a complaint with a supervisory authority, such as the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten).

7. Third-Party Links and Services

The Platform integrates with third-party services, such as Twitch and Amazon, which have their own privacy policies. We are not responsible for the practices of these third parties. Please review their policies before linking your accounts or using their services.

8. Children’s Privacy

The Platform is not intended for users under 13 years of age. We do not knowingly collect Personal Information from children under 13. If we learn that we have collected such information, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us at primeandme@gmail.com.

9. International Data Transfers

As a Sweden-based platform, we primarily process data within the European Economic Area (EEA). If we transfer Personal Information outside the EEA (e.g., to third-party service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to comply with GDPR.

10. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, contact us at:
primeandme@gmail.com