Privacy Policy for primeandme.com

Last Updated: September 7, 2025

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO ALL THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE CEASE USE OF THIS WEBSITE.

Primeandme ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website at primeandme.com, use our services, or interact with our Platform (collectively, the "Platform"). For data protection queries, contact our Data Protection Officer at: support@primeandme.com.

Primeandme is a charity-driven platform that allows users to log in with their Twitch account, donate their Twitch Prime subscription to registered charities ("Affiliates"), earn a platform-specific currency ("Primes"), and redeem game keys provided by third-party game developers and publishers. Affiliates must also log in with their Twitch account and provide proof of charitable status.

We are committed to complying with the General Data Protection Regulation (GDPR) and Swedish data protection laws. This policy is regularly reviewed and updated to reflect changes in our data practices or applicable laws.

1. Information We Collect

We may collect the following categories of data when you use the Platform:

a. Account & Identity Data:

• Twitch user ID, username, and profile picture (obtained via Twitch API when you log in).
• Email address (if provided for account registration or communication).
• For Affiliates: proof of charitable status (e.g., registration documents, tax-exempt status).

b. Technical & Usage Data:

• IP address, browser type, device information, and operating system.
• Interactions with the Platform (e.g., pages visited, clicks, time spent).
• Cookies and similar tracking technologies (see Section 7 for details).

c. Transactional Data:

• Records of Twitch Prime subscriptions donated to Affiliates (e.g., timestamps, recipient Affiliate).
• Records of Primes earned and game keys redeemed.

We do not collect or store payment information, as Twitch Prime subscriptions are processed by Twitch and Amazon. Any financial transactions related to Twitch Prime are subject to their respective privacy policies.

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you log in with your Twitch account, provide an email address, or submit Affiliate registration details.
• Via Twitch API: When you sign in through Twitch, we receive your Twitch user ID, username, and profile picture.
• Automatically: Through cookies, web beacons, or server logs when you interact with the Platform.
• From Affiliates: When Affiliates provide proof of charitable status or other registration details.

3. How We Use Your Information

We use your personal information to:

• Facilitate your use of the Platform, including Twitch Prime donation tracking, Primes allocation, and game key redemption.
• Verify Affiliate charitable status and manage their participation.
• Monitor and analyze Platform usage to improve functionality and user experience.
• Ensure security and prevent fraud (e.g., detecting multiple account creation).
• Comply with legal obligations, such as GDPR and Swedish data protection laws.
• Send you updates or notifications (e.g., policy changes, account activity), if you opt in.

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Consent: When you log in with Twitch or provide information voluntarily.
• Contract: To fulfill our services (e.g., tracking donations, issuing Primes, redeeming game keys).
• Legal Obligation: To comply with Swedish laws or regulatory requirements.
• Legitimate Interests: For improving the Platform, preventing fraud, and ensuring security, provided your rights are not overridden.

5. Sharing Your Information

We may share your information with:

• Twitch: To facilitate Prime subscription donations, subject to Twitch's privacy policy.
• Third-Party Service Providers: For hosting, analytics, or fraud prevention (e.g., server providers, analytics tools). These providers are contractually obligated to protect your data.
• Game Developers/Publishers: Limited data (e.g., Twitch user ID) may be shared to verify game key redemptions, subject to their privacy policies.
• Legal Authorities: If required to comply with laws, regulations, or legal processes.

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

• Account and transactional data are retained while your account is active and for up to 5 years after account deletion to comply with Swedish tax and charity laws.
• Technical and usage data are retained for up to 2 years for analytics and security purposes.
• Affiliate data (e.g., charitable status documents) are retained for the duration of their participation and up to 5 years thereafter.

You may request deletion of your data at any time (see Section 9).

7. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons) to:

• Facilitate login and remember your preferences.
• Analyze Platform usage and improve functionality.
• Ensure security and prevent fraud.

Types of cookies:

• Essential Cookies: Required for Platform functionality (e.g., session management).
• Analytics Cookies: Track usage patterns to improve the Platform.
• Persistent Cookies: Store your Twitch user ID for easier logins.

You can manage cookie preferences through your browser settings. Disabling cookies may limit Platform functionality. For more details, see our Cookie Policy (available at primeandme.com/cookie-policy).

8. Security

We take the security of your personal information seriously and implement measures such as:

• SSL encryption for data transmission.
• Access controls and authentication protocols.
• Regular security audits.
• Data breach response procedures (notification within 72 hours as per GDPR).

We do not store Twitch login credentials or payment information. However, you are responsible for safeguarding your Twitch account credentials and notifying us immediately at support@primeandme.comif you suspect unauthorized access.

9. Your Rights Under GDPR

As a user in the EU or Sweden, you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data (subject to legal retention requirements).
• Restriction: Limit how we process your data.
• Data Portability: Obtain your data in a machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Revoke consent at any time, where applicable.

To exercise these rights, email support@primeandme.com. We will respond within 30 days, as required by GDPR.

If you wish to stop receiving marketing emails, use the "unsubscribe" link in our emails or email support@primeandme.com with the subject "unsubscribe."

10. Children's Privacy

The Platform is not intended for individuals under 13 years old (or 16 where required by local law). We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately. If you are under 18, you must have parental consent to use the Platform.

11. International Data Transfers

As a Sweden-based platform, we primarily process data within the EU. If data is transferred outside the EU (e.g., to Twitch or game developers in the US), we ensure appropriate safeguards, such as Standard Contractual Clauses, to comply with GDPR.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. Material changes will be notified at least 30 days in advance by posting the updated policy on primeandme.com. You may delete your account during this notice period. Continued use of the Platform after changes constitutes acceptance.

13. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, contact us at:

Email: support@primeandme.com

For GDPR-related complaints, you may also contact the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten) at imy@imy.se.

Thank you for trusting Primeandme with your personal information. We are committed to supporting charitable causes while protecting your privacy.